The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am happy to work with you to create just the item you need. I may even have something in my inventory that has yet to make it into the shop!
Most pieces are already made. If there are several pieces in stock the sizes make vary slightly, as stones and paperbeads are all unique in size.
We work to use as many recycled materials when packaging and shipping our items. Typically each item arrives in a handmade repurposed map envelope wrapped with ribbon. Gift wrapping is available at an extra cost.
We are happy to work with buyers for bulk and wholesale purchasing. Please message me for inquiries.
Most items can be wiped with a damp cloth if cleaning is necessary. Our paperbeads are varnished, but should not get wet. They are quite durable, but if a paperbead should become loose, touch it up with a little clear nail polish.